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This is the largest division of the Institute in terms of its functions and human resources. It consists of Electronic Data Processing Department (EDP), Human Support Systems (HSS), Online Section dealing exclusively with Online Application Registration and Online Examination. The functions carried out in this division are processing of answer sheets and evaluation of descriptive papers, compilation of scores, preparation of final results and copying cases dockets, etc. Besides this the division coordinates the activities related to system development, automation, maintenance, training to staff of technology function, software and hardware procurement and up gradation of systems, etc.
This division ensures successful execution of pre-examination activities such as application processing, sends call letters for the examinations and allows smooth conduct of examinations. The activities of the Operations division include Receipt of applications and their processing, Dispatch of call-letters (Admit Cards), Composing, Printing, Dispatch and Receipt of Test Material.
This division facilitates the functions of all divisions by providing necessary support to internal customers and handling legal matters. In addition it provides basic infrastructure and administrative support to all other divisions. This division caters to the needs of other services such as personnel and labour law related matters, record and storage of used examination material and prevention from fire, safety, security and vigilance services, finance and accounts services.